Additional shipping charges may be incurred for extra heavy and large items. We will contact you for approval of these charges before shipping.

The advantage of using UPS is that packages are trackable and are insured - therefore, we will assume responsibility for delivery.  For proper UPS delivery, please provide a street address (no P.O. boxes please).  U.S. Postal Service Priority and Media Mail (Bookrate) shipping options are available as well, and can be delivered to P.O. boxes.

Store Pickup
Orders may be picked up in our store or will be shipped when complete. By default, we will ship an order when it is complete.  If you prefer to have your items shipped as they become available, please let us know in the "Other Special Instructions" box on page 2 of our shopping basket.  You will be charged shipping for each package sent; these additional shipping charges will not be included in the total charges listed on your Final Confirmation page.

International Shipping
At this time, international shipping charges are calculated on a case-by-case basis. If you would like an estimate prior to ordering, please email us at inquiry@northshire.com for details on shipment to your area.  In order to complete your order on our site, choose the "International" option on the shipping pull-down menu, with the understanding that we will contact you for confirmation with the correct shipping charges for your location before shipping out your order.  When filling out the customer information on Step 2 of our order form, fill in as many blanks as appropriate, putting xxxx's in ones that are not.  Then, please be sure to include any additional address information in the "Other Special Instructions" box at the bottom of the page.  Thank you!

Need help?  Call us at 1-800-437-3700 or email us.